Frequently asked Questions

___Should I book in advance?

Our service is an on-demand service, therefore prior reservation will assure you a vehicle at arrival or departure. Highly recommended in order to avoid hassle, stress after a long journey.

___ Where do you pick-up from and where do you transport to?

From Roissy Charles de Gaulle, Orly, Beauvais, Le Bourget airports or your hotels to train stations, from your hotels/airport to other tourist destinations such as Disneyland, Mont St. Michel, Lourdes, Giverny, Normandie etc. Any destination can be visited upon your request. Please check for prices at our rates page and reserve at our reservation page

___How can I contact you when I am the airport?

You can call us on +33659198396

___What services do you offer for children?

Mineral water is offered free of charge. For safety and comfort, we provide you booster seats for children and baby seats free of charge

___My flight is delayed what do I do?

Do not panic! If your flight is delayed, please contact our office upon landing on +33659198396. If you missed the shuttle scheduled for you, another one will be sent shortly.In most cases the chauffeur would be ideally waiting for you

___How can I make payment / tips ?

You can pay the chauffeur on drop-off, an advance is not required. Chauffeur may be tipped if satisfied with service. This is not obligatory.

___How far in advance can I change/cancel my reservation

All cancellations must be made 24 hours in advance

___Do you charge for luggage?

Please note that there would be no extra charge levied for baggages

___Where do I find the chauffeur?

Our driver will be there at the customs exit with your name on our company board

___How long will it take to get to my hotel?

From/To Roissy Charles de Gaulle airport it may take between 60 to 90 minutes, depending on the traffic and your destination

___Will the shuttle take me directly to my terminal/To my hotel?

We are an A-B private transfer service so you will be droppedoff at the destination mentioned in the reservations form. However if any changes you may inform the chauffeur

___Are the passengers insured?

Yes, please note all passengers are insured.